At Natton SkillX, we are committed to delivering high-quality learning experiences. Please read our refund policy carefully before enrolling in any course.
1. Course Enrollment
Once a course is purchased and access is granted, the enrollment is considered confirmed.
2. Refund Eligibility
Refund requests are eligible only if:
- The request is made within 7 days of purchase
- Less than 10% of the course content has been accessed
- No certificate has been issued.
3. Non-Refundable Cases
Refunds will not be provided if:
- The course has been substantially completed.
- The course was purchased under a discount, offer, or promotional plan
A certificate has been issue.
4. Technical Issues
If you experience genuine technical issues that prevent access to the course, please contact our support team. We will review the issue and offer an appropriate resolution, which may include access extension or refund.
5. Refund Process
Approved refunds will be processed within 7–10 business days and credited to the original payment method.
6. Changes to Policy
Natton SkillX reserves the right to update or modify this refund policy at any time without prior notice.
7. Contact Us
For refund-related queries, please contact our support team through the Contact Us page.